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    James Gream joins as chief operating office for Crawford Catastrophe Services.

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  • 08/03/18--02:10: Spotlight: Peter Hermes
  • Every day brings new challenges and learning opportunities.

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    Farmers have a responsibility – and in most cases a legal responsibility – to ensure that animals in their care and being transported do not suffer unnecessarily and that all steps are taken to safeguard and protect their welfare. However, no matter how stringent the measures put in place, situations can arise beyond the control of those involved which may endanger animal safety. On Friday 1 June, Mike Clementson, Head of UK Agriculture, received an urgent telephone call from an international livestock handler in London whilst sitting in a traffic jam on the outskirts of Newcastle-upon-Tyne in the North of England. The call related to a potential significant loss involving a consignment of 900 live pigs in transit from O’Hare International Airport in Chicago to Changsha Huanghua International Airport in the Hunan Province of China. The aircraft had been grounded at Anchorage airport in Alaska due to a technical fault. While the fault was being investigated the engines were turned off and consequently as a result the coolers maintaining the temperature of the containment area where the pigs were penned was no longer running. As the temperature rose, the owner who was travelling with the animals, became increasingly concerned about [...]

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    Pictured: Our Contractor Connection team in Australia.

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    Like so many industries, those in the insurance and claims management sector are experiencing the need to innovate and evolve. The introduction of on-demand apps, the Internet of Things, blockchain technology and more has opened doors to new possibilities as well as the possibility of disruption. Instead of avoiding change, we must lean into it and become innovators alongside the bright minds that are introducing the change we are seeing. Legacy companies can no longer be sideline participants, and fortunately we’re seeing a shift in thinking that will lead to more technological advances that will benefit us all. In fact, we are seeing companies invest more each year into technology with over $2.3 billion invested in Insurtech funding in 2017, according to a report by CB Insights and Willis Towers Watson. Re-enacting Silicon Valley success is more than thinking outside of known processes and solutions. To build more innovation, mentorship and exposure is necessary to help Insurtech start-ups reach decision makers in the insurance industry and align with companies to tackle complex problems. Through Crawford Innovative Ventures, Crawford has partnered with Hartford Insurtech Hub to not only embrace change, but to lead it. Recently, Crawford hosted Atlanta’s first InsurTech Accelerator event to [...]

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    Crawford & Company hosted its first ever Hartford InsurTech Accelerator FastTrack event on August 6 at the Atlanta Support Center. Seven start-up companies were invited to present their innovations to a hand-picked group of influencers from Crawford and our client base. Startup participants presented a five-minute elevator pitch and then answered questions in roundtable discussions. One goal of the gathering was to help the Hartford InsurTech Hub choose which startups are most suited for their Startupbootcamp accelerator program, which helps connect innovative insurance startups with resources and funding so that they can gain traction in the market. In addition, the collective expertise of Crawford, clients and brokers provides startups with valuable feedback and evaluation of their products and platforms. Crawford Chief Strategy Officer, Greta Van commented, “We are proud to be partners with Hartford InsurTech Hub. The alliance is mutually beneficial as both Crawford and Hartford InsurTech Hub strive toward market disruption with cutting-edge technology. Leading innovative companies understand that service evolution can be achieved more quickly through strategic partnerships; our alliance with InsurTech is just that kind of partnership. We look forward to hosting more FastTrack events in the future in order to foster mentorship, creativity and idea exchange among [...]

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  • 08/20/18--03:07: Good Mood Food Week
  • Crawford in Australia has prioritised employee wellbeing as one of the key areas for people development.

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    Every day, new technologies and innovations emerge with the potential to transform our industry and impact not only how claims are handled but transform the types of risk that need to be insured. At this year’s Insurance 2025, Clive Nicholls will use his claims perspective to look at today’s innovations – on-demand apps, the Internet of Things, AI, virtual reality, wearables, drones, gig economy – and how they are changing today’s claims landscape and predict how the claims sector will change over the next 5 years. “I’m really excited to have been invited to this event,” said Clive. “Crawford is at the forefront of claims and we are seeing a big shift in our clients and their customer’s expectations.” “I firmly believe that claims providers that ignore these trends are taking a major risk with their future viability because these changes are already occurring and will continue with tremendous momentum. As it was recently said if you think the pace is fast now it will never be this slow again!” Through initiatives such as partnering with Hartford InsurTech Hub, Crawford is supporting new innovations that are transforming the claims processing and insurance industry to make it faster, more responsive, and [...]

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  • 09/13/18--03:05: R U OK Day – Australia
  • R U OK Day in Australia is a timely reminder to check in with your colleagues, family and friends and ask them ‘Are you okay?’ As part of our commitment to well-being, we’re championing the R U OK? message through our very own voices at Crawford. Our Australian operation has produced a video starring Crawford employees and it’s a friendly reminder that we all have a part to play in this initiative. Thank you to all who participated and volunteered their contribution to the R U OK? video.

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    Benedict Burke, chief client officer, Global Client Development looks at Brexit and how we will ensure continuity of service. The U.K. is scheduled to depart the European Union (EU) on 29 March 2019.  To ensure an orderly exit, a settlement must be reached by October 2018, plus an outline agreement on a future EU partnership, focusing particularly on trade, travel and security. To buy more time for preparation the “two sides” have agreed a 21-month transition period. Free movement, as defined under EU law, of people, goods and capital will continue during this period, up until 1 January 2021. For the U.K. and the EU insurance sectors the Brexit challenge is unprecedented. The fundamental industry issue concerns “passporting” rights, permitting insurers regulated in an EU country to do business in another EU country with minimal regulatory scrutiny. These rights are commonly referred to as the Freedom of Establishment and the Freedom to Provide Services. Unless a post-Brexit trade agreement allows the continuation of passporting, or something similar, then significant disruption could occur. This is because no one yet knows the regulatory status, on the day after Brexit, of re/insurance contracts written in UK branches before Brexit (on an inbound branch passport [...]

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